State Farm® Insurance Agent Jason Douglas

"Jason was amazing! From answering all my questions to getting me insured in record timing. I am very happy to be switching over to State Farm if this is the customer service I’ll be receiving."

"If you have Joyel Whitford assigned as an adjuster, you need to request another one. Not professional : will fight on the phone. I would give Zero if I can."

"Thanks Jordan! Quick, thorough & easy process"

"10/10 would recommend; the best insurance agent and customer service I have ever had, and I have nothing but compliments for Liam from State Farm. I just moved to Evanston and was looking around for a renters insurance for my new apartment, and reached out to Jason Douglas with an enquiry via email. Jason personally replied with a quick response, and introduced me to Liam, who was extremely kind and helpful in assisting me in my queries. He replied to all my emails promptly and when I encountered difficulties and problems with my insurance application, was quick to respond and help in resolving my issues. My overall experience with State Farm has truly remarkable, and I'm really impressed by the competitive rates and out-of-this world customer support and service. I honestly have never had a better experience with any other insurance agents before, and would highly recommend Liam, as well as the Jason Douglas - State Farm Insurance Agent office, to everyone I know from now on!"

"Jordan was great to work with and answered all of my questions promptly. Definitely recommend!"

"TL;DR - If you file a claim you are mishandled, lied to and ignored. Also their "5 star reviews" are because they send you an Amazon gift card if you leave one upon signing up. At the start of the week I was unfortunately involved in a nasty not at fault accident. The other party also has State Farm insurance, so you would think this would be a slam dunk easy claim. Not even close. The level of incompetence from State Farm throughout this process has been staggering. After originally being told my car would not even receive an estimate of damage until September (this is from their top preferred shop), I called in my agent (Mr. Douglas' office) for help. As a working father with a young son who is on summer break, it is imperative that I have a vehicle ASAP. I was told by Mr. Douglas' office how much they sympathize with me and would fix this unacceptable timeline for me. Now at the end of the week, I just got off the phone with State Farm who called ASKING ME where my car was, because apparently it wasn't at the shop on the claim. They also told me that multiple claims were filed and the information did not match, so they did not know where my car was and asked if I did. Are you joking? So here we are, a full work week of me having to figure out how to make the 50 mile round trip for work while my working wife balances her job and our son's care arrangements (without a vehicle), and not only has nothing been accomplished, State Farm doesn't even know where my vehicle is. So I don't see this claim getting resolved anytime in the near future. I will give Mr. Douglas and his folks credit, because when I called them earlier in the week, they really sold me on how much they cared and were going to work hard to expedite this claim for me. This is what they are, salespeople who don't care a lick. I have no idea when my claim will be resolved, I have no idea when I will have a vehicle, heck, I don't even know where my vehicle is. My "personal agent" has done nothing but lie and make things worse. I have not heard from them since I initially CALLED THEM, they have made no effort to contact me. And by the way, all of their 5 star reviews are because they promise you an Amazon Gift Card when you first sign up if you leave them 5 stars on Google. So these are not folks who have had pleasant experiences. Thanks Jason Douglas and team for turning my desperate need for a vehicle into a "Dude Where's my Car" experience."

"I worked with Barbara to get a Renter’s quote and policy. I needed some extra info on the quote and Barbara was able to add that very quickly and it was not a problem. She gave me some time to get everything approved that was needed and made it super easy to buy the policy. I highly recommend Barbara and this State Farm office if you need insurance!"

"We reach an State Farm agent for a quote requested, Jason replied us with one, he did it fast and in detail, it was an excellent experience, he was just awesome! He made for us a very smooth and easy process, he clarified all our questions and concerns, in a 5 minutes call. We were more than happy and satisficed putting our trust and assets in the firm. I recommend him 100%"

"Jordan was awesome. Super personable and helped me save a ton of money on auto and home. Highly recommend. Simple easy process. A+++++++++++"

"I was with Progressive until I got on the phone with Jordan. He was thorough, easy to talk to, and was able to beat Progressive’s pricing on my auto and renters insurance."

"The rates that were provided to me were much lower than my broker had found previously. I also bundled with my home owners insurance and saved a ton. Barbara provided amazing service and was a joy in my day!"

"Jordan was very attentive and professional walked me through the process seamlessly I recommend State Farm to anyone that wants to be treated with respect and dignity, thank you Jordan Douglas"

"Jordan has been a great help, he answered all of my questions and helped me get a really low rate compared to my previous insurance. thank you jordan!"

"Liam Walsh was a fantastic representative of this branch and Statefarm as a whole! He was patient, understanding, and really took time to explain all the different types of coverages that calculated under my auto insurance. For a first time purchaser of auto insursance I hope that everyone has a quick, detailed, and enjoyable experience as much as I have! THANK YOU!"

"Jason was great and easy to talk to. He found the right plan for me easy and quick!"

"My agent Jordan Foreman is a rockstar! He was extremely helpful and knowledgeable! Jordan provided my car insurance quote and guided me through the policy process in the most efficient manner I have ever experienced. I know that he will have my back and will always help if I need it. Couldn't recommend his services more!"

"I have had a wonderful experience so far. Barbara was extremely helpful and patient while setting up my rents and auto insurance bundle!"

"I have two words for State Farm! Absolutely Amazing!! Thanks to our Agent Jordan he was so helpful and patient with my husband and I. He made our Experience so Memorable! I give his Customer Service a 10/10! Very Informational! He made us feel so relieved about our life insurance questions! Just a breath of Fresh Air! Very nice and down to earth Agent!! Thanks Again"

"First Time Applying For Insurance and Jordan walked me through the process every step of the way. He made it so easy for me and my wife he was simply Amazing!"

"I worked with Jordan and he was absolutely incredible throughout the entire process! His energy and demeanor was infectious! I look forward to working with him moving forward!"

"Barbara helped me switch over from Progressive with my SO and saved us literally hundreds of dollars on our policy. She was so friendly over the phone and made everything feel so easy. I thought that this process would be tedious, but it absolutely was not. Thank you Barbara!"

"So I just recently left a car insurance company who I have had for years and stumbled on to State Farm. Jordan was my agent and even though I wanted to keep my options open to explore other car insurance companies he just about sold me on the initial conversation. He explained the rates and more to me clear and concise and very polite. I ended up choosing State Farm and I felt a very well welcome from my agent."

"Super friendly Customer service, set up of my car insurance was fast and easy."

"Jason douglas was the best he have good customer service he explain everything to me about my life Insurance policy and gave me good information about Other questions i had i Recommend State Farm Thanks jason"

"Jordan is the absolute best! He’s friendly, efficient, and above all highly knowledgable. I initially only needed life insurance coverage but because the great service I received, I also ended up with an auto policy. He stays in communication with you and follows up. He’s a gem."